How we verify reviews

1. 1.Only the organizer of a booking that the venue marked as completed can write a review.
2. 2.Cancelled bookings and no-shows cannot get a review.
3. 3.A review can be written within 30 days of the event.
4. 4.Each review shows the event type, the group size, the month of the event and the organizer's name.
5. 5.The venue can reply once in public and change the reply within a day.
6. 6.The venue can report a review from its dashboard, anyone else through "Report content" on the venue page. A person on our team examines each report and records the decision with its reason.
7. 7.A negative rating alone is not a reason to remove a review. We remove insults, other people's personal data and reviews shown not to be about a real event.
8. 8.Venues cannot pay to have a review removed, hidden or moved, and we offer no reward for reviews.
9. 9.The Google rating, when shown, comes straight from Google. We do not verify those reviews.